billyGO Earns 4.9 Out Of Thousands Of Customer Reviews
BillyGO has earned a 4.9 out of five across thousands of customer reviews.
We don't say that to boast — we say that because we know reviews are important to people in the market for products and services. According to WebsiteBuilder.org:
- 92% of consumers will hesitate to buy products and services without customer reviews.
- 97% of consumers say customer reviews influence their purchasing decisions.
- Consumers trust customer reviews 12 times more than manufacturers’ reviews.
- 84% of people trust online reviews as much as recommendations from friends.
- 82% of shoppers specifically seek negative reviews.
- 94% of consumers refuse to patronize a business because of negative reviews.
- 75% of people online trust a business after seeing a positive review.
Great Customer Reviews Are No Accident
We built billyGO in large part on the core concept of providing outstanding customer service from highly-trained, problem-solving technicians.
We enable great customer service by putting our customers in control of their time – and ours – with our patent-pending ServiceSHIFT software that allows you to schedule your own service appointments.
Our goal never was to score high customer reviews. It was to deliver so much value and build such high trust that outstanding customer reviews would be all but inevitable. We take care of our employees, they take care of our customers and that takes care of business.
The Best Advertising Money Can’t Buy
Referrals and glowing recommendations are the best advertising for any business. Without them, any form of paid advertising struggles for relevance. BillyGO customers recommend us to their friends and families because they trust us to do right by them.
Most customer reviews tend to be brief, but we get an unusually high number of detailed reviews that go for several ones or even paragraphs. Here are some examples of billyGO Google reviews.
Actual billyGO Customer Reviews On Google
Tamara Jennings
“I called billyGO after the previous company did not show to repair our air conditioning unit, which was out for 15 hours in the month of July. I called at 7:30 p.m. on a Sunday, and they confirmed a technician would be available to repair our unit.
The technician (Mike) arrived within the hour and repaired our unit faster than expected. He was very professional and nice. After contacting eight companies that day, billyGO was the only one who was responsive and provided service in a timely manner! I would recommend their business and look forward to using them in the future for plumbing as well.”
Gary Gage
“An innovative, extremely convenient way to set and follow up with plumbing and air conditioning appointments using either their smartphone app or website. The technicians (in my case Marco and Matthew) are extremely courteous, knowledgeable and the utmost professional.
I have and will continue to recommend billyGo for anyone needing plumbing and air conditioner services, as they have taken away all of the hassle I had come to know and expect when needing repairs performed."
Lilly Huynh
“I had a previous plumber during the snow apocalypse come by and cap my pipes, but I needed someone to come by and complete the repairs, so I scheduled last minute the night before and got an appointment for the next day for 3-4 p.m. They ran behind but still came around 6:45 p.m. without pressuring me to reschedule, which I was happy about.
They sent an email if they arrive past 4, they'd discount the service call. We got Keith Morris as our plumber and he got to work quickly. I appreciate that he wore plastic boots in the house. While working, he also found an unexpected problem and fixed that too without altering the quote, which was a pleasant surprise.
Honestly, I was pleased with the service and completeness of the repair compared to my other not-so-great experiences with other companies' plumbers. I have no idea what is fair pricing, but I'm pleased I got my problem solved with short notice. Also Keith was very nice despite the fact it was getting late around 8 p.m. His good attitude throughout the ordeal really makes a difference and I hope he gets compensated well for his time. I would recommend this company if you need something done on a certain day without rescheduling.”
Savanah King
“We are so glad we called billyGO and gave them a shot at fixing our A/C. We have had multiple people out over the last year and haven’t had success until we had Robert Crawford take a look.
He spent a lot of time diagnosing our issue and was able to clean out a line that kept filling up and shutting off our unit. He also gave us some good tips on maintenance for our A/C. He was friendly, assertive and professional. What a great experience!”
Jay Clep
“I had Rob fix my 25-year-old A/C unit. Arrived on time, very polite, very knowledgeable. Gave great tips to maximize the efficiency of my unit to survive the long hot summer. Extremely satisfied.”
Lisa Quinn
“Awesome experience! Extremely high work standards, energy levels and reliability. Converted from septic to city sewer and Jeff Sims (President) was personally involved and in constant communication throughout, from managing city permits and required inspections to confidently overcoming surprise obstacles along the way. Project completed on schedule. BillyGO is a valued asset to the community!”
Jacob Moser
“Just call these guys first, they don’t charge you to come out, just for the work done. They are upfront about repair costs. Happy with the work! They were professional and clean. They kept boot coverings on when walking through the home.
The repairs seemed like quality work to me. They were late but made up for it with a discount.
(I didn’t even ask) I signed up for the membership, which gave me a 15% discount on top of the discount for being late. Andreas was great polite and professional, I would personally ask for him next time.”
Tess Moscaya
“HVAC tuneup. Professional and excellent service. Highly recommended for a very affordable price. They even offered a good price for a heating tuneup, plumbing check! Great service, no hidden fees!”
Jen Choi
“Keith Morris replaced the burst freezing free faucet very quickly at a reasonable price. He was very professional. BillyGO is a one-shop place where you can get plumbing, A/C and heating service. I was very pleased with the service, so I also signed up for the annual maintenance program for A/C and heater. I highly recommend billyGO.”
Billy Domenech
“This is absolutely the best company ever! They didn’t try and overcharge us and just did what was best for us.”
Get The billyGO Advantage
Stop waiting! Isn’t it about time you get the billyGO advantage?
- Time-saving customer convenience of the billyGO online scheduler.
- High-quality service by highly-skilled employees.
- Consumer-friendly pricing.
— Adam Mennenga and Jeff Sims
