billyGO Customers Control Their Schedule
We have found that delivering on our promises to customers is not only the right thing to do for them — it's also beneficial to us as well. Respecting your time tops our list of promises to our customers. That's why we built billyGO specifically to put customers back in control of their time.
Everyone's time is in high demand now that things are more or less getting back to normal. You have less time to get more things done – driving kids to and from school, checking homework, fall sports, parent and teacher meetings. The list is endless. The last thing you have time for is sitting around the house waiting for a plumber or AC technician to show up "sometime" in the morning or afternoon.
As much as we tell people how billyGO lets you decide when you can fit us into your schedule, it still seems too good to be true for some folks. That's why we get pretty excited when we get notes like this one from people who decided to try billyGO.
“Dear Jeff and Adam,
I can’t tell you how many times I have seen articles or ads about how billyGO lets you schedule your own time for a plumbing or AC service call, but I just chalked it up to more marketing hype. I figured there was a gimmick somewhere.
Then my laundry room drain stopped up one night last week and I needed it to be working the next day. So I decided to see if I could get one of your plumbers to come the next morning.
I went to billyGO.com and it said, 'Dallas-Fort Worth’s fastest plumbing, heating and air conditioning – one-hour appointments' at the top of the page. I clicked on the orange box that said 'Tell us when.'
I was surprised how straightforward the process was. It took only a couple of minutes to describe my problem, provide my address and contact information, then select the time for my appointment. I chose 10 a.m., which fit my schedule best.
A text message confirming my appointment time arrived on my phone a second or two after I tapped on the 'Schedule appointment' button. It’s hard to explain what a relief it was to see that – and I hadn’t talked to anyone!
The next morning, my plumber arrived on time and got my drain working again in about 20 minutes. Since I had blocked off a little more time for this job, I actually got some bonus time to catch up on other things.
I’m a believer. The whole experience was even better than I expected. You can be certain I will recommend billyGO to my friends.”
Respecting your time tops our list of promises to our customers. The billyGO online scheduler was designed to put you in control of your time, not us. It saves time by making it quick and convenient to use, whether you are scheduling emergency service or routine maintenance.
Isn’t it about time for you to try billyGO?
